TECHNOLOGY CONSULTING SERVICES
Create a Path for Your Customers to Feel Connected
Your customers and employees thrive with technology today. But it can be hard to keep up with the latest in web development, app creation and everything you need to create a seamless user experience. With over 20 years of experience working in the technology field, L. M. Lewis Consulting can help you assess your current IT systems, create a path to internal productivity and help your customers feel connected to you.
What Is Technology Consulting?
Technology consulting is a professional service that helps organizations assess their current IT systems, develop digital strategies, and implement tools that improve operational efficiency and customer experience. Unlike IT support — which focuses on fixing day-to-day technical issues — technology consulting takes a strategic, long-term view of how technology can support an organization's broader goals.
Organizations typically seek technology consulting when they are outgrowing their current systems, planning a digital transformation, responding to a security incident, or need executive-level technology leadership without the cost of a full-time hire. A technology consultant evaluates existing infrastructure, identifies gaps and risks, recommends solutions, and supports implementation.
Technology consulting is relevant across industries, but is particularly valuable for nonprofits and small-to-mid-sized businesses that may not have dedicated IT leadership. According to industry research, organizations that invest in strategic IT planning report higher productivity, reduced downtime, and better alignment between technology spending and business outcomes.
OUR SERVICES
IT ASSESSMENTS & STRATEGY
An IT assessment is a comprehensive evaluation of an organization's current technology infrastructure — including hardware, software, security protocols, data management practices, and user workflows. The assessment identifies vulnerabilities, inefficiencies, and opportunities for improvement. Based on the findings, a technology strategist develops a roadmap that aligns IT investments with the organization's goals, typically covering a 12–36 month horizon. Deliverables include a written assessment report, a prioritized action plan, and budget recommendations
DISASTER RECOVERY
Disaster recovery consulting helps organizations prepare for worst-case scenarios — from natural disasters and power outages to cyberattacks and system failures. The process includes identifying critical systems and data, assessing current backup and recovery capabilities, developing a formal disaster recovery plan, and testing that plan through simulations. A strong disaster recovery strategy minimizes downtime, protects sensitive data, and ensures business continuity. Plans are typically reviewed and updated annually.
FRACTIONAL CTO & CIO SERVICES
A fractional Chief Technology Officer (CTO) or Chief Information Officer (CIO) provides executive-level technology leadership on a part-time or contract basis. This arrangement gives organizations access to strategic technology guidance — including vendor selection, team management, security oversight, and digital transformation planning — without the cost of a full-time executive hire. Fractional leadership is particularly common for growing organizations that need experienced guidance during transitions, product launches, or periods of rapid scaling.
DEI COMPLIANCE
Digital accessibility and DEI compliance consulting ensures that an organization's website, applications, and digital products are usable by people of all abilities and backgrounds. This includes ADA compliance audits, WCAG accessibility testing, inclusive design reviews, and recommendations for making digital experiences more equitable. Compliance work also addresses language and imagery to ensure digital content reflects and respects diverse audiences.
How Technology Consulting Works
A typical technology consulting engagement follows four stages:
FAQs
What does an IT consultant do?
An IT consultant evaluates an organization's technology infrastructure, identifies inefficiencies and risks, and develops strategic recommendations for improvement. Depending on the engagement, consultants may also oversee implementation of new systems, manage vendor relationships, or serve as fractional technology executives.
How much does technology consulting cost?
Costs vary based on the scope and duration of the engagement. A single IT assessment may cost a few thousand dollars, while ongoing fractional CTO services or large-scale implementation projects can range significantly higher. Most consultants provide a scoped proposal after an initial discovery conversation.
What is the difference between IT support and IT consulting?
IT support focuses on resolving day-to-day technical issues — fixing broken hardware, troubleshooting software problems, and maintaining systems. IT consulting takes a strategic view, evaluating how technology can better support an organization's long-term goals, planning infrastructure upgrades, and advising on digital transformation.
How can technology consulting help nonprofits?
Nonprofits often operate with limited budgets and small teams, making strategic technology decisions especially important. A technology consultant can help nonprofits select cost-effective tools, implement donor management systems, ensure data security for sensitive constituent information, and build digital infrastructure that scales with the organization's growth.
When should a business hire a technology consultant?
Common triggers include outgrowing current systems, experiencing a security incident, planning a digital transformation, losing a key IT leader, or preparing for significant growth. If technology decisions are consuming leadership time without clear direction, outside expertise can provide focus and accountability.
Frequently Asked Questions About Technology Consulting
